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The Mouse Biology Program (MBP) is committed to maintaining a transparent, compliant, and safe research environment. Our policies are designed to support ethical research practices, ensure the well-being of animals, and maintain data integrity. Below is a summary of our critical notices and policies outlining our standards and guidelines for all program participants and collaborators.
Our cancellation policy ensures fair and efficient handling of changes to orders or services. Providing timely notice helps us maintain smooth operations while minimizing disruptions.
We are committed to delivering high-quality products and services that meet the rigorous standards of scientific research. Consistency and reliability are the cornerstones of our performance.
Our refund and return policies are designed to provide clarity and fairness. We strive to address issues promptly to maintain your confidence in our services.
Sharing is integral to advancing research. We adhere to ethical and regulatory standards, ensuring that resources and data are shared responsibly and effectively.
Our shipping processes prioritize the safe and timely delivery of products. From live animals to specialized materials, we ensure everything is handled with care and precision.
We value your privacy and are committed to protecting your information. Our practices ensure a secure and transparent online experience.
For additional information regarding specific policies, procedures, or guidelines, don’t hesitate to contact us. We are dedicated to maintaining a transparent and supportive environment for all researchers, collaborators, and staff involved in our programs.
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